What To Expect When Placing an Order with Us
Placing an order with us is super easy, and we wanted to fill you in on what to expect after your order is placed! Our 3-step process means less time emailing us about your order and more time doing things that matter, like growing your business.
The three-step process below details what happens after you place an order on our website. You are able to upload your logo design, details and any special instructions right on our website before checkout! Check out any of our product pages
to see the easy ordering and uploading process!
After you place your order we will design a digital proof per your instructions and email it for approval. You are able to let us know of any changes before we send it to print. This takes 2-3 business days.
After your proof is approved, we will send your order to print. We print to order and this process takes about 8-10 business days. We'll explain this process in detail below.
Once your order is printed, we will ship it out and email tracking information. You can also track your order online via our website. Domestic shipping takes about 4-5 days, international shipping takes about 7 days.
Our satin products are made to order, and are hand crafted for a completely luxurious experience! Once your order is approved and sent to print, our factory pulls your satin fabric choice and cuts it to size for your product order.
Once it is cut, your logo design and other information is printed on your product, then the product is stitched together. The last step is to add any accessories like elastic, draw strings or tassels before your order is ready to be shipped.
Products that do not require customization or printing, like our bundle hooks
, have a 3-4 business day processing time
before they are shipped.